IT Services Microsoft

COVID-19 Digital Contact Tracing for your Business

COVID-19 Digital Contact Tracing for your Business

covid19 digital contact tracing

Why Canadian Businesses Need the Corona Virus Digital Tracing Tool

As provinces in Canada are being hit with a second wave of the Coronavirus, Canadian business employers are required to screen their workers for COVID-19 symptoms before they are allowed entry into the facilities.

A mandatory COVID-19 screening tool is implemented in various governments in Canada. The questionnaire aims to know if a person has COVID-19 symptoms. It also includes contact tracing or asking if the worker has had contact with anyone who has been confirmed to be positive or is possible to have COVID-19, or who has traveled outside Canada in the past 14 days.

Those who checked “Yes” to at least one question are required to self-isolate and contact their health care providers to be tested for COVID-19.

Through the screening tool, various government offices aim to boost public health protection to prevent further lockdowns as well as establish consistency in terms of COVID-19 guidelines. The screening must be conducted every day for staff, students, contractors and volunteers who enter the workplace facility. Other visitors including delivery and maintenance staff are also required to be screened before they arrive.

Implementation of the COVID-19 Screening Tool

To implement the coronavirus screening tool, employers can choose to implement screening at the entrance of the work facility before the employee enters the building. They could also fill out an online questionnaire a day before coming to work.

Here are the ways Canadian businesses can implement COVID-19 screening tool on their employees:

  • Digital tracing – This keeps track of all the survey forms easily. It is also the most environment-friendly method, as it does not require consumption of papers for answering.
  • Interview survey – Although this is much easier to implement as you just ask the staff questions when they enter the building, it poses privacy concerns for employees as other people could easily hear their answers.
  • Paper survey – A paper trail is easy to keep track of. However, it can also pose privacy issues as there is a risk of other people reading the answers. It could also take time to automate and streamline the survey questionnaires.

Why Digital Tracing is Recommended

Out of the three screening tools for COVID-19, digital tracing is the most secure and recommended method. Below are some of the advantages of this contact tracing method:

  1. It has the ability to ensure data privacy and security. This is essential, as the public needs to know that their sensitive information will not be leaked to other people.
  2. It has the operational capacity to receive important info from the public health authorities such as provincial or city public health departments, and other health authority agencies.
  3. It can allow identification and documentation of the contacts of clients with COVID-19 either through inputs from public health authorities or through reporting from the users.
  4. It has the capability to give alerts to clients and contacts regarding their exposure and the time window when exposure may have taken place. This may be automated or done manually and can be sent through emails, voice messages and SMS.
  5. It can conduct surveys regarding the symptoms of those with COVID-19 and can relay instructions on how to monitor their symptoms, as well as gather reports about critical information every day. The data gathered will then be relayed to the contact tracing team at public health authorities.
  6. It can send messages of self-quarantine, social distancing and other safety protocols to contacts that have been identified with COVID-19. It can also relay important health measures from the government.
  7. Follow-ups and requests for information can be automated by the system to identified contacts.
  8. It has the ability to generate and view individual and collective contact tracing reports.


Accuracy is critical in today’s struggle to defeat the world pandemic crisis. The health and security of a company’s workers should be a top priority which is why government officials are highly recommending the installation of each organization’s own digital contact tracing management system. If you are a Canadian employer and you need help in setting up your COVID-19 screening tool, contact us and get a free consultation!


IT Services

Microsoft 365: Enterprise-Grade Productivity Suite for your Business

Microsoft 365: Enterprise-Grade Productivity Suite for your Business

Microsoft 365

Microsoft 365 is the de facto communication, collaboration, and productivity suite of tools for organizations and enterprises alike. The following is a detailed look at the features and capabilities of Microsoft 365 to help you understand why it’s the most popular cloud productivity suite option for businesses today.

Pricing Options

Unlike Google Suite, which is available in only three conventional packages, Microsoft provides an array of subscription plans specifically designed for organizations of different sizes, types, number of employees, or specific needs. The most affordable Microsoft 365 Business Basic plan is priced at $5 per user, per month while the feature-packed Microsoft 365 E5 version costs $35 per user per month.

There are Microsoft 365 plans for small companies and enterprises with many of its apps and services available for a la carte purchase as well. This gives you the flexibility to customize your plan to best fit your business needs now and to adjust in the future. For example, you may opt for a lower-level plan and combine it with one or two add-ons instead of getting a more comprehensive package that is priced higher. Once your business needs grow, you can then upgrade your plan accordingly. There are also Microsoft 365 plans specifically geared for government agencies, academia, and non-profit organizations that include a combination of Windows 10, Office 365, and Microsoft security management features.

Files and Storage

By default, Microsoft offers the most storage space – at 1 TB of data capacity (for Business Basic plan) – when compared with Google Suite basic plan (for a paltry 30 GB). Additionally, Microsoft provides an exclusive 50 GB of email storage. This is not provided by Google Suite.

Office Apps

Microsoft 365 includes advanced incarnations of the Office 2007 or Office 2010 so there’s that sense of familiarity and confidence when you’re using it. Its core features are all there and the overall feel is just the same – navigation is a breeze so even first-time users won’t be intimidated and learn quickly.

And when it all boils down to performing various tasks, you’d rather be using MS applications than Google apps – Microsoft Word instead of Google Docs, Microsoft Excel instead of Google Sheets, Microsoft PowerPoint instead of Google Slides – you get the gist.

Sharing and Collaboration

People who want to work on the same file at the same time without messing about with ‘track changes’ will be delighted with real-time collaboration capabilities in Microsoft 365. And did you know that Microsoft’s Business plans are on free trial for 30 days (as opposed with just 2 weeks no-obligation use for Google Suite)?


When it comes to formatting consistency, no other cloud productivity suite will come closer to Microsoft Office. Its document fidelity capability means that you can access and view them just as they are whether it’s from an offline version or from a web-based equivalent.


Gmail might offer a more streamlined interface, but Microsoft Outlook clearly has some headway in terms of enabling the user to view and respond to priority emails, to simplify long email threads, and to seamlessly integrate calendar and contacts functions with Outlook itself.


With every bell and whistle to make communication, collaboration, and productivity possible, Microsoft 365 wins all categories. Its core features and add-on tools have zero compatibility issues with desktop Microsoft Office software – perfect for saving time and doing task more efficiently – a sound investment for businesses who want to stay on top of their game.

Do you need to set up or migrate to Microsoft 365? Contact us today to find out more about how we can arrange a professional, risk-free installation of the #1 cloud-based productivity suite for your business.