Highly skilled experts at the most competitive rates

Your ServiceNow Experts are
here at Perti!

Your ServiceNow Experts​
Highly skilled experts at the most competitive rates​
Your ServiceNow Experts​
Highly skilled experts at the most competitive rates​
Previous
Next

Whether your organization is currently using ServiceNow® platform and you need help with it or whether you are a ServiceNow partner in need of ServiceNow developers, Perti Solutions is here to help you!

Perti provides businesses with whitelabelling services that specialize in ServiceNow projects. Ever since ServiceNow was recognized as the number 1 most innovative company by Forbes in 2018, we have risen up to the challenge of equipping businesses with competitive ServiceNow capabilities.

Perti employs a team of ServiceNow architects, developers, and consultants who have gone through rigorous training and have years of hand-on experience to drive transformative digital change in your business processes.

Leveraging the ServiceNow platform, we can help you automate business processes that can boost efficiency, collaboration, and growth within you or your clients’ organization.

SERVICENOW IN DETAIL

Empower Your Business with Enhanced ServiceNow® Technologies

Integrations with Third Party Applications

Perti’s commitment to excellence empowers us to connect different systems to optimize your business processes. We integrate ServiceNow platforms with Change Management, CMDB, Incident Management, Problem Management, Single Sign-on and User Administration.

ITSM – IT Service Management

  • If you want to transform the performance, speed, impact and delivery of IT services, better utilize ServiceNow’s IT Service Management. Perti oversees the unification of all your web-based tools into a singular interface.  
  • Powered with AI technology, the ITSM advances your technology through driving self-service and automation with the chatbot technology. Users can easily access the ITSM thorugh mobile or web-portal interfaces.   
  • The result is enhanced customer service experience, improved IT productivity, visibility into processes that lead to better service and more convenience to work for employees through mobile connectivity. 

Custom Applications (Scoped Apps)

  • Perti can help you build scoped apps or application scopes for your ServiceNow platform. The custom applications of your ServiceNow system tell you which part of its resources may be used by other parts of the system.  
  • Among the benefits of scoped apps include allowing end customers to know what apps have been installed and giving notifications for any updates that are available. Through using scoped apps, instance security is more enhanced as developers define permissions and alerts other users on a scoped app which may involve other apps.  
  • Scoped apps are ideally used for building a custom application from scratch or for extending an existing app. 

Service Portal (Custom or Out of the Box configuration)

  • Whether you’d like to leverage the out of the box functionality in ServiceNow and make the most of it or you’d like a very custom Service Portal page, we have the experts to get you there.
  • Make things easier for your site users as Perti brings you ServiceNow’s Service Portal, a portal framework that enables the creation of a mobile-friendly self-service platform for users. Service Portal is a more advanced form of Content Management System (CMS).  
  • To maximize your organization’s efficiency and productivity, Perti’s team of ServiceNow developers can custom-build your Service Portal according to your preferences. Pages, portals and widgets may be extended or modified. 

ITOM – IT Operations Management

  • We can help you boost your Information Technology Operations Management with the help of ServiceNow IT Operation Management (ITOM). With the goal of automating time-consuming IT tasks, saving IT costs, and enhancing IT service availability, ServiceNow ITOM can easily detect and diagnose service issues. Perti’s team of developers can help you increase IT visibility across infrastructure and apps.  
  • We can also help you in managing service health through monitoring and advanced failure impact evaluation, increase agility, facilitate quick and secure deployment of new clients’ infrastructures and manage hybrid clouds. Furthermore, with this service, we enable you to have a better understanding of the correlation between IT resources and end to end business services. 

CSM – Customer Service Management

  • Perti can enable you to give service and support to your customers through a wide range of communication channels with ServiceNow’s Customer Service Management (CSM). This application helps businesses connect customer service with other departments for faster resolution of issues, to boost worker productivity, save more on costs, and boost customer satisfaction.  
  • ServiceNow’s CSM can be planned and configured for implementation. It can extend Customer Service Management capabilities through integration with other applications, can be used to work on customer cases and to manage case loads and assignments, can be used for coordinating work and improving processes through analytics and reporting, and can be used to acquire info on components like fields, tables and properties. 

Domain Separated Implementations and Enhancements

  • We can help you or your clients organize data, processes and administrative tasks better using ServiceNow’s domain separated implementations and enhancements.  
  • Perti’s ServiceNow architects categorize these elements into logical groupings called domains which can allow your organization to handle various facets of this separation, including who can have access to the data. We can support separate domains configuration for you. ServiceNow’s domain separation includes enhancements and fixes for functionality that can be easily used by clients. 

GRC – Governance Risk and Compliance

  • Perti creates best practices for ServiceNow platform solutions. The ServiceNow Governance Risk and Compliance (GRC) module allows businesses to streamline their ways of managing corporate governance, risk and compliance.  
  • With our team’s help, you can combine governance, risk and compliance management activities together in one window using a dashboard. The result is continuous automation, prioritization and tracking. This gives organizations detailed views on risk and compliance activities that will facilitate stakeholders to make faster and more enhanced strategic decisions. Risks are identified in advance, controls are created and audits are efficiently conducted. 

START GROWING WITH PERTI TODAY

We have the ServiceNow experts you need

Perti Solutions is a Canadian consulting company that operates globally and provides top-notch ServiceNow® solutions delivered flawlessly and on time.

MAXIMIZE YOUR BUSINESS' POTENTIAL WITH PERTI SOLUTIONS

Contact Us!

Request for a Quote

Request for a Demo